One subscription.
Everything included.

Yes — your hardware comes included in the monthly price by default, with nothing extra to buy. If you'd rather lower your monthly bill, you can buy the hardware upfront instead.

• Included: Your hardware is rented as part of your plan — nothing due upfront. It stays ours, so if you cancel you simply send it back.
• Pay upfront: Buy it outright for $799–$1,999 (depending on your plan) and it's yours from day one, with your monthly dropping $40–$80 for as long as you're a customer.

Either way, you're covered by our 30-day risk-free return — send everything back within 30 days for a full refund.

Because it's a different product. A $60 plan gets you one SIM, one consumer router, and no one watching it. If the signal drops, you're offline until you figure it out.

Waveform combines multiple networks, enterprise hardware, and bonding software, all managed by our team 24/7. We usually catch issues before you notice them. If reliability matters to you, you're paying for a service, not just a connection.

We check signal data for your address before you order, so we have a strong sense of what to expect. And if it doesn't deliver once it's running, return everything within 30 days for a full refund — hardware, service, the works.

We'd rather earn your business than lock you into a service that isn't working for you.

Technically, yes. Practically, it's a big project. You'd need multiple routers or modems, SIMs from different networks, a bonding solution like Speedfusion or OpenMPTCP, plus a cloud server to handle the bonding itself. Then you maintain all of it — firmware, routing rules, failover logic, troubleshooting when something breaks.

And because we get bulk pricing on hardware and carrier data, we can offer this for less than you could build it yourself. If you love building this stuff, by all means. If you want internet that just works, we've already built it.

Everything you need to get online.

• Core Router: A Peplink B One 5G, pre-configured for your address.
• Add-On Modem: On Waveform Internet tiers, an add-on Peplink BR1 Mini 5G — so you're running two independent 5G modems. Smart+ adds a second BR1 Mini, for three modems across three carriers.
• SIMs: 1 or 2 pre-installed, with carriers selected based on real signal data for your location.
• Antennas: Cellular and Wi-Fi antennas, labeled for easy setup.
• Ethernet Cables: High-quality braided Cat8 Ethernet cables for your LAN connections.
• Power adapter(s): Included.

Behind the scenes, you also get our bonding infrastructure, remote management, 24/7 monitoring, and support from our team — the software and service layer that makes the hardware actually work.

Need better cellular signal? Waveform Internet subscribers get significant discounts on Waveform antennas and signal equipment if your location needs a boost. Most setups don't, but if yours does, we'll help you pick the right add-on.

Yes, any time. Moving between tiers on the same service — say, Backup Essential to Backup Smart — is a config change we push remotely, no new hardware needed.

Moving from Waveform Backup Internet to full Waveform Internet means adding a second modem, and we'll sort out the hardware with you when you're ready.

If you occasionally go over, we top you up automatically at no extra cost. No service interruptions or surprise bills.

If it starts happening every month, we'll reach out to see whether a higher tier fits your usage better, but you're never penalized for occasionally going over.

No activation fee, no installation fee, no setup costs. Your hardware arrives pre-configured and labeled for plug-in setup, and most customers are online within 10 minutes.